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Academic Innovation is now offering first line 24/7 support for Blackboard to all faculty, students and staff. Starting today, you can contact Blackboard support through these channels:

  • Phone: Call 210-458-4520 and press option 1 to access Blackboard Support anytime.
  • Email: Blackboard Support can be emailed directly at utsa@edusupportcenter.com (for faster service, please use your UTSA email account)

These channels are dedicated to our UTSA Blackboard environment specifically. Escalated tickets will be handled Monday-Friday, 8 a.m. to 5 p.m., excluding holidays. A chat feature and self-help portal will be available soon. Comments or concerns?

Contact academicinnovation@utsa.edu.