The new Blackboard Support Center provides just-in-time support with over 1,000 how-to guides and video tutorials. Just open the Support Center, and it’ll provide relevant information for the page you’re on. At launch, it will include information covering all of Blackboard’s features, and over time will grow to include all technologies supported by Academic Innovation.
Weren’t able to find your answer in our knowledge base?
No problem! Located below every article is a quick way to contact support. Whether you need help with Blackboard, Proctorio, or Digital Accessibility, you easily send an email without leaving Blackboard. And don’t worry, we’ll provide support with your name and email, along with the page you’re on, and basic computer information such as your browser and operating system.
We want your input!
At the bottom of every help article, there’s an option to mark it as helpful or not helpful. If an article was not helpful, we’d like to know why so we can improve it. If it is helpful, we’ll make more articles following that style.